We aim to deliver your ETHAEL experience with efficiency and care across every order.

1. SHIPPING COVERAGE

We currently offer shipping across India.

2. ORDER PROCESSING & DISPATCH

• Orders are processed within 24 hours of confirmation

• Dispatch is completed within 24–72 hours

3. ESTIMATED DELIVERY

Orders are typically delivered within 5–10 business days, depending on the destination.

4. SHIPPING CHARGES

We offer complimentary shipping on all prepaid orders.

5. ORDER TRACKING

Tracking details are shared via Email, SMS, or WhatsApp within 24 hours of dispatch.

6. DELIVERY DELAYS

While we strive for timely delivery, ETHAEL is not responsible for delays caused by:

• Courier service disruptions

• Natural or unforeseen circumstances

• Incorrect or incomplete shipping details provided by the customer

7. FAILED DELIVERIES

If an order is returned due to customer unavailability or incorrect address, re-shipping charges will be applicable.